****Updated Mar 23: We at dais Technology Partners are working with our neighbors and partners to ensure our systems will not be impacted by these uncertain times. We can assist our clients in forwarding of numbers, creating custom announcements and many other remote office features. Please send us a support request at firstname.lastname@example.org, we will respond to your request and issue as soon as possible. If you have colleagues or clients who do not use our service, but need assistance we may be able to help them as well, please have them reach out. We still moving traditional Analog and Digital users to our hosted VoIP systems for home office use.
If you are a current client and have the option of taking home your phone, ensure you are taking the phone, power supply and ethernet cable. You will need to plug into an ethernet port on your home modem/switch and provide power to the phone via the power supply. Below are Phone setup guides which should help with the plug in process, one for Polycom and one for Cisco Phones. Of course if you are having trouble please open a ticket with email@example.com and we will try to assist. Our On-Call techs are constantly monitoring the ticket system to ensure your remote users are able to keep in communication with your clients, both via phone and fax.
Please be safe and practice Social Distancing.